When you look at good leaders you find they have three of these qualities. They are good communicators, are administrative and relational. But if you are looking for a great leader they are going to line up these qualities in such a way to have humility stuck right in the middle to hold their leadership together.
Generally when we think about communication we think of a person on a stage sharing. Keep that in mind but also think about other points of communication. Think about daily office conversations, think about written communication and conversations with your neighbor.
Large Group CommunicationIn my world we generally call this preaching. I preach about forty-two times a year at my church. I also speak at about four camps a year. I am blessed with an opportunity to share the greatest message I've ever heard. It's a message about Jesus Christ that changed my life almost eighteen years ago.
When I speak to large groups I am mainly looking for three things, preaching that impacts the head, the heart and the hands.
Preaching that impacts the head speaks to the mind God has given each of us. It brings out historical context, explains difficult words, explains topics that aren't common conversations of our day. This means that I'm reading the Greek language to see the flow of a text and the form of the text. It also means I'm reading commentaries by men and women who are much smarter than I am. Then it is my role to help figure out what the person I'm speaking to needs to hear. A student doesn't want to hear about the Greek language but might be fascinated with history. As a communicator you have to understand your audience and what will appeal to their head.
You can't solely speak to the head, you also need to speak to the heart. This is the emotional level of a person. It's the story that evokes emotion. You have an emotional connection with a person because of a common theme, a shared experience or a past emotion. Generally we call these speakers passionate speakers. They are great at grabbing our heart for a certain cause, the poor, the needy or for the Gospel. They speak directly to our heart and get us emotionally involved in the conversation.
Finally we have the speak to the hands. This is the part of communication that drives you to action. For example the communicator might speak to your head and then grab your heart and finally call you to action. A call to action is needed in any great talk. This is what drives us love our kids better, to invest more in our marriages, to share the love of Christ with our neighbors and change the world.
Next time you hear a speaker think of they hit all these areas. There are some Bible passages that might speak more to the head or heart so don't look for equal balance but look for intentionally in hitting these areas.
Small Group CommunicationSome people would rather communicate in small settings and not in large settings. Great communicators need to be ready to do either and both. A small setting might be a staff meeting, a board meeting or a gathering of volunteer leaders. What I've found is that I need to be more focused and intentional in these smaller settings. I need to be more prepared for a staff meeting than I think. You can average the amount of time you plan for the meeting by half the length of the meeting.
This can also apply this to those who lead small groups in a church setting. You can tell if your small group leader is unprepared. You know they didn't read the book or prepare questions. But on the other hand, when they are ready it shows. You know they did their homework twice because they got this! In small settings the preparation needs to be spot on.
Think about context and figure out what your small settings look like. When I plan for small setting meetings I think my prep time is about half the same amount of time as the meeting. For example, last week I taught on growing spiritually to our preschool staff. It was a room of about 8 people. It was material I'd taught before but I looked it over four days before and then looked it over the day of for about thirty minutes. When I prepare for our staff meeting I take the time to write the agenda, think through possible questions or concerns that might arise and come in as ready as I can. The longer you do this, the more of a habit it becomes and your preparation time reduces.
Keep this in mind: When you are sharing in any setting it's better to be prepared than wing it.
Written CommunicationWhen we talk about communication this is an area that can get overlooked. For me, I prefer oral communication to written. Part of the reason I write this blog is to help me clearly gather my thoughts. I am an emotional guy and like to draw people into my stories. But when I write, I need to be short and concise. I like to think "less is more and better is better." I need to check my grammar and make sure my sentences are clear.
We use written communication more than ever now. People are posting on social media. Emails are flying around the office. Blogs are being written. Newspapers are going out. Written communication is not going anywhere and great communicators need to be ready for this.
Let's talk about our written communication.
When texting we have freedom that we don't in emails or other forms. Mostly text messages are short and get to the point. You have grammar errors and lots of grace.
Emails can be different. I expect that every email I write will be forwarded to someone. I'm not saying it is, but it can be. Therefore if I have a tough email to write I will write it one day and let it sit in my draft folder for a day. I might edit it, add to it or trash it. Sometimes in person is the best way to communicate but we don't always have that option.
As you think about your communication be a constant learner and ready to improve in all possible ways!